Location: Peterley Manor Farm, Prestwood, Buckinghamshire

Job Type: Full-time, Permanent

Salary: Competitive, based on experience

About Us:

Peterley Manor Farm is an award-winning farm shop that prides itself on offering high-quality, locally sourced, and artisan products. With a focus on fresh, seasonal produce and sustainable farming, we have built a reputation for excellence. We are now expanding our offering to include a Deli Counter and Cheese Room, and we are looking for an enthusiastic and experienced Deli Supervisor to join our team. This is an exciting new role that will play a pivotal part in shaping the future of our deli department.

Key Responsibilities:

   •       Manage the Deli Counter: Oversee the daily operation of the new deli counter and cheese room, ensuring it runs smoothly, efficiently, and to the highest standards.

   •       Product Selection and Sourcing: Curate and manage the range of local and British cheeses, home-produced meats, artisan products, and other deli offerings such as sausage rolls and scotch eggs. Ensure that all products are of the highest quality and reflect the ethos of our farm shop.

   •       Customer Service Excellence: Provide exceptional customer service, offering expert advice, recommendations, and tasting opportunities to customers. Foster a friendly and welcoming atmosphere in the deli department.

   •       Stock Management: Manage stock levels, ensure products are well-presented, and oversee ordering and deliveries. Maintain accurate stock records and monitor stock rotation to minimize waste.

   •       Team Leadership: Lead, motivate, and train deli staff, ensuring they are knowledgeable, professional, and passionate about the products. Help to create a positive and collaborative team environment.

   •       Health & Safety Compliance: Ensure the deli counter and cheese room are compliant with food hygiene regulations. Maintain high standards of cleanliness and organization in line with health and safety guidelines, and ensure all food safety and HACCP (Hazard Analysis Critical Control Point) practices are followed.

   •       Sales Targets & Profitability: Work with the management team to set sales targets, monitor performance, and implement strategies to achieve and exceed goals. Help grow the deli offering and contribute to the profitability of the department.

   •       Promotions and Marketing: Collaborate with the marketing team to highlight the deli’s offerings through promotions, events, and social media, ensuring that our farm shop continues to attract a loyal customer base.

Key Requirements:

   •       Experience: At least 2-3 years of experience working in a deli or similar food retail environment, ideally with experience in managing a deli counter or similar section. Strong knowledge of artisan cheeses, local meats, and charcuterie is essential.

   •       Food Hygiene: A valid Food Hygiene Level 2 (or higher) qualification is essential. Knowledge of HACCP and food safety regulations is a must.

   •       Passion for Artisan Produce: A genuine passion for artisan food and locally sourced products. The ideal candidate will have an appreciation for the craftsmanship and quality of small-scale producers and will be eager to share this knowledge with customers.

   •       Leadership & Teamwork: Excellent leadership skills, with the ability to motivate and support a team. Experience in training and developing staff would be advantageous.

   •       Customer-Focused: Strong customer service skills with the ability to build relationships and provide an outstanding service to our customers.

   •       Attention to Detail: High standards of presentation and cleanliness, with a keen eye for product quality and detail.

   •       Organizational Skills: Good organizational and stock management skills, including the ability to order and monitor inventory levels efficiently.

What We Offer:

   •       An exciting, new opportunity to shape and grow the deli counter and cheese room in an award-winning farm shop.

   •       A competitive salary, team discounts across the business.

   •       Opportunities for professional development and further training.

   •       A chance to be part of a friendly, passionate team that values quality, sustainability, and customer satisfaction.

If you are a dedicated and experienced food professional with a passion for artisan produce and local ingredients, we would love to hear from you! Join us at Peterley Manor Farm and help bring our new deli offering to life.

How to Apply:

Please send your CV and a cover letter detailing your experience and passion for artisan produce to carly@peterleymanorfarm.co.uk.